Online reservations and detailed status tracking

Entering basic information

Enter all the necessary data about the client, the address and the nature of the request in just a few seconds. The system provides a convenient and intuitive form for filling in the information. Thus, each reservation starts with clear and correct data. This facilitates the subsequent processing and organization of the workflow.
Comments and notes on the reservation

Add important clarifications, instructions and comments to each booking. Store additional information related to the customer or the specific case. All notes remain accessible to the responsible employees and technicians. This improves communication and reduces the risk of omissions.
Parts, tools and inventory

Add information about used spare parts and serviced devices directly to the reservation. Select the necessary items from the system quickly and conveniently. All input materials are recorded to the relevant service activity. This ensures better traceability and accountability.
Automatic price calculation

The system automatically calculates the cost of services and materials used. This reduces the need for manual calculations and avoids errors. You receive clear information about the final price while processing the request. This speeds up the work and facilitates communication with the client.
Selection of technicians for booking

Assign the most suitable technicians according to their specialization and workload. Distribute tasks more efficiently and maintain a balanced team workload. Each technician receives the necessary information for their visit. This ensures faster response and better organization of work.
Issuance of documents

Generate the necessary documents directly from the reservation with just a few clicks. Create protocols, invoices and other accompanying documents without additional data entry. All information remains linked to the relevant request. This saves time and simplifies administrative work.
Automated notifications to the customer

Send automatic notifications to customers when the booking status changes. Inform them about upcoming visits, assigned technicians, and completed activities. Communication is done quickly and without the need for manual intervention. This increases customer satisfaction and trust.

Detailed list of reservations

Get a complete overview of all active, pending, and completed bookings in one convenient list view. Use filters and search to find the information you need quickly and organize your team's work in the most efficient way.

Подробно следене на всяка резервация

Удобно филтриране на резервациите

Организиране според графика на техниците

Известия в реално време при промяна

Архивиране на неограничен брой резерваци

Providing and accepting reservations

Facilitate coordination between employees by enabling bookings to be made and accepted within the system. This ensures better organization, faster task allocation, and greater flexibility during busy periods.

Providing a reservation to a contractor

Assign the task to the most appropriate technician based on their workload and location. Optimize task allocation and improve team efficiency.

Accepting a booking from a partner

Receive and manage requests sent by external partners and subcontractors. Maintain centralized information about all incoming reservations.

Repair subscriptions

Manage subscription plans and recurring visits for your clients from one place. Track deadlines, plan upcoming activities, and maintain long-term relationships through timely and organized service.

Planned visits by subscription

Automate recurring visits and don't miss important activities. Provide consistent service to your subscription customers.

Easy subscription management

Monitor active contracts, terms and conditions of service. Have all the information you need with just a few clicks.

Statistics for completed visits

Get detailed information about the activities performed under each subscription plan. Analyze the results and plan future visits more effectively.

Manage reservations and subscriptions

Entering basic information

Comments and notes on the reservation

Parts, tools and inventory

Automatic price calculation

Selection of technicians for booking

Issuance of documents

Automated notifications to the customer

Notifications for online bookings